TTT pays consignors by the tags scanned, not by their inventory report.
TTT does not cross reference each item dropped off to the consignor's inventory report due to time constraints. Many consignors will enter more inventory than they actually
bring, or have items that get rejected at drop off. Therefore, TTT
cannot determine which items from inventory were actually dropped off and TTT will not be held responsible for item's not accounted for in regards to their inventory report. We pay consignors by their tags scanned at checkout.
It is the consignor's responsibility to make sure they have done everything in their power
to properly secure their items so no losses or theft are incurred. Occasionally there are minor discrepancies of sales vs items
picked up. TTT is NOT responsible for these discrepancies. These
instances can occur in several ways; improper tag/item securing, if an item was never brought to the sale, but was entered in the consignor's inventory, dishonest
shoppers who switch tags or commit theft, or in very rare instances, get
re-sorted incorrectly into another consignor's items who have similar
looking consignor numbers. TTT has many cautionary procedures in place
to reduce these cases; hired security (uniform and plain clothes), workers who will re-secure needed items or tags as time permits and
patrol the sales floor for lost tags, and increased days to allow a
proper sort
and double check sort. If you find a
discrepancy in your account larger than $15.00, contact TTT before
checks are issued so that they can research the issue. TTT will
not be held responsible for discrepancies, but will work hard to research the issue at hand.